Meet the experts

Rachel Taylor

Customer services

Rachel has gained a lot of customer service experience since joining FLM Quick nearly 3 years ago. She will answer your questions quickly, clearly and use your feedback to continuously improve our service.

Question and answer centre

Most popular questions right now...	Views in last month
Why have you closed FLM Quick?	466
How do your repayments work?	385
Can me and my guarantor use the same bank details?	367
How can I get a loan?	341
How do I pay my loan off?	333
Can I change my card details?	288
How can I contact you and what are your opening hours?	279
Did you charge me a fee?	273
Can I get a top up on my loan?	261
Is there an early settlement fee?	246
Can I change my payment date?	222
Will my guarantor know if I miss payments?	205
Can I have more money?	196
Forgotten my password	187
How to view my statement?	172
Can I pay more each month if I want to?	165
How do you take the repayments?	140
How do I make a complaint?	130
Can I make payments online?	120
How do I make a payment at the weekend?	118